Muzzy Lane and CSU Global: Creating a High-Stakes Roleplay Assessment

Muzzy Lane has teamed up with Colorado State University Global to deliver a new type of learning experience for students in the Bachelor's of Human Services program: a formative, high-stakes roleplay assessment. Designed for students to practice crisis intervention skills authentically, this assessment prepares learners to tackle emotionally complex scenarios that resemble the realities of a crisis interventionalist profession.

Solving the Challenges in Assessment Creation

For many institutions, developing high-stakes training is consuming and costly. Muzzy Lane AUTHOR bridges this gap by designing and delivering full, authentic roleplay assessments in minutes, not months. AUTHOR's AI-powered Production Assistant is a game-changer, as it analyzes reference materials to produce immersive storylines, generate characters and their roles, and create challenging assessment content. This includes multiple-choice and open-response questions, learning objectives, and feedback on student answers.

CSU Global's Use Case

CSU Global's Instructional Design team trusted AUTHOR's AI tools to create the crisis intervention assessment. The result is a structured branching assessment, where learners can choose to support a school staff member, a student witness, or a 9-11 dispatcher, each with unique needs and challenges. Each interaction delivers immediate, personal feedback, helping students see the real impact of their crisis response skills. 

Results and Feedback

Feedback from CSU Global’s assessment launch has been positive, with students noting it allowed them to explore different options regarding crisis interventions and helped guide their thinking. A CSU Global Student in the Human Services program shared, “School shootings are not an easy topic to approach in any aspect. This training was a good example of building foundational skills to approach sensitive topics and expand critical thinking,” reflecting the assessment’s impact. 

"Muzzy Lane's AI tools are a game changer. With the use of a solid prompt and concept, the tools create an engaging interactive simulation in minutes with the ability to fine-tune and edit as needed", added Nicol Dunn, Instructional Design Technology Specialist. "I was able to create engaging simulations that allow learners to practice their skills in a real-world scenario without spending countless hours developing the content from scratch. It allows open-response interactions that require learners to think critically and provides the opportunity for honesty in a safe space. This collaboration shows CSU Global's commitment to partnering with innovative technologies that continuously enhance our curriculum and streamline workflows for our team."

These results suggest the potential for AUTHOR to increase student engagement, enhance authentic practice, and less faculty time spent on content development. 

Discover AUTHOR for your Assessment Needs

Ready to see how AI-driven formative assessments can impact your institution? Schedule a free 30-minute workshop with us to learn how our tools can be leveraged to your assessment needs and use cases.

About CSU Global:
An institutionally accredited, 100% online public university, CSU Global offers affordable, flexible programs designed for working adults. Learn more about their Bachelor's in Human Services program here. 

Image: CSU Global's Crisis Interventionalist Formative Roleplay Assessment created by AUTHOR and CSU Global's Instructional Design team.